Johnny's Selected Seeds
  • Winslow, ME, USA
  • Salary
  • Full Time

Health , Dental, Vision, 401(k), STD, LTD, Basic Life, Voluntary Life, Pet Insurance

Senior Operations Manager

Position Summary

This position drives activities in Johnny's Fulfillment Center by leading a team of supervisors in minimizing costs and improving performance in operational efficiency, safety, quality, and customer experience while ensuring compliance with regulatory standards.  He or she maintains positive employee relations while driving significant change. This position will manage multiple departments which may include receiving, seed packing, inventory, warehouse, shipping, and Johnny's retail store.Read More...


  • Direct and manage department operations through the receipt, storage, seed packing, and fulfillment of all web, phone, and retail orders to facilitate same-day shipping
  • Maintain staffing to ensure production SLAs & KPI targets are met or exceeded
  • Create and promote a safe productive positive work environment for employees
  • Coordinate the daily workflow between departments under his/her direct report
  • Control flow of merchandise through the distribution center maximizing space utilization
  • Recording, monitoring, and daily reporting of KPIs for each department
  • Create and promote a cross-trained staff to help with business and customer demands
  • Evaluate department unit capacity, skills, and resource alignment to meet objectives
  • Handling employee relations and engagement by communicating, coaching, counseling, and training while partnering with Director of Operations and/or Human Resources
  • Identify, coach, train and promote supervisors and team leads for career advancement
  • Monitor budget and staffing levels for each department
  • Assist in budget development of the departments under his/her direct report
  • Partner with Operations Systems & Process Engineer with continuous improvement projects
  • Lead realignment and work redesign efforts as necessary to provide operational excellence
  • Develop team to solve day-to-day operational issues to achieve both short and long-term goals
  • Administer policies and SOPs
  • Maintain and improve housekeeping
  • Provide retail customer support


  • Bachelor's degree or equivalent experience required, preferably in operations management

Qualifications & Skills

  • Ability to manage multiple projects of varying priorities simultaneously
  • Working knowledge of budgets, financial statements, labor planning
  • Background with manufacturing methods, process improvement programs, and SOPs
  • Must be proficient in Microsoft Office (Word, Excel, Access, Outlook, Teams)
  • Strong leadership, problem-solving, organizational and planning skills
  • Prior WMS experience and fluency with timekeeping systems


Physical Requirements

  • Regular and predictable attendance at the worksite and on the production floor
  • Ability to sit in front of a computer for up to 3 hours at a time
  • This role may require off-shift and weekend work
  • This role may operate forklift and manufacturing equipment occasionally
  • Ability to lift and/or carry up to 40lbs occasionally throughout the workday
  • Ability to bend, crouch, and kneel occasionally
  • Ability to grasp, and use fine motor skills


  • Health Insurance (HMO, PPO, HSA)
  • Dental Insurance
  • Vision Insurance
  • Flexible Spending Account (Medical & Dependent Care)
  • Employee Stock Ownership Plan & Profit Sharing
  • 401(k)
  • Employee Discount
  • Maternity/Paternity/Adoption & Foster Care Leave
  • Company Paid Life Insurance
  • Voluntary Life Insurance
  • Voluntary Pet Insurance
  • Company Paid Short- & Long-Term Disability Insurance
  • Paid Time Off
  • Educational Assistance

Johnny's Selected Seeds was established in 1973 by our Founder and Chairman, Rob Johnston, Jr. Today we are 100% Employee Owned.  Johnny's mission is Helping families, friends, and communities to feed one another by providing superior seeds, tools, information, and service

Johnny's is renowned for our exceptional customer service offering seeds, tools, supplies, and information to direct-market growers and avid home gardeners. We source, breed, trial, and sell outstanding selected varieties of vegetables, cut flowers, herbs, and farm seed, as well as thoughtfully designed tools and equipment. We take pride in the wealth of information and depth of experience we offer our customer base, nationwide and globally.

We are a strong, stable company focused on growth while still maintaining our small company feel and staying true to our roots.  Beautiful Central Maine, where our research farm, warehouse, and offices are located, is the perfect launching point for an active, four-season lifestyle. Geographically situated halfway between Maine's mountains and it's 4,500 mile-long coastline, we're a short drive away from resorts, parks, and harbors renowned for a rich diversity of recreational and cultural opportunities.

If you are passionate about good, healthy food and would choose to work for a company with fellow co-owners who are passionate about our mission and values, Johnny's may be the place for you!

Johnny's Selected Seeds is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status.

Johnny's Selected Seeds
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